Privacy Policy
(Effective January 2026)
At Creative Chaos Company, we believe trust is part of every successful production. This Privacy Policy explains how we collect, use, and protect personally identifiable information (PII) when you visit our website, register for programs, or support our work. We are a nonprofit, community-based theater organization focused on youth programming, education, and live performance.
Information We Collect
We collect only the PII we need to run our programs and communicate with families and supporters.
Information You Provide
When parents or guardians register a child for a play, workshop, or event, or when you make a donation, we may collect:
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Parent/guardian name
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Email address
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Phone number
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Mailing address
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Child’s name and age
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Emergency contact information
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Program preferences or relevant notes
Payments
Payments and donations are processed securely through Zeffy. We do not store or have access to your full credit card or banking information.
Website Information
Our website is hosted on Wix, which may automatically collect limited technical information such as:
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IP address
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Browser type
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Pages visited
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General site usage data
This information helps us understand how our site is used and improves it over time.
How We Use Information
We use the PII we collect to:
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Register participants for programs and productions
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Communicate with parents and guardians
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Manage rehearsals, workshops, and events
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Process payments and donations
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Share important updates, schedules, or opportunities
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Meet legal and nonprofit reporting requirements
We do not sell or rent PII.
Children’s Privacy
Children should not register themselves on our website. We require a parent or legal guardian to complete all registrations. Parents and legal guardians will be required to electronically sign all forms which are used to provide PII. We collect limited information about children only as needed to:
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Safely run our programs
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Communicate with families
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Support participation in theater activities
If you believe we have collected information about a child in error, please contact us and we will promptly address it.
Sharing Information
We share information only when necessary and only with trusted partners, such as:
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Payment processing services (Zeffy)
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Website hosting and form services (Wix)
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Service providers who help us operate programs or communications
All partners are expected to protect your information and use it only for the intended purpose.
Cookies and Tracking
Our website may use cookies or similar tools provided by Wix to ensure the site functions properly and to understand basic usage patterns. You can adjust cookie settings through your browser at any time.
Data Security
We take reasonable steps to protect personally identifiable information and work with reputable third-party platforms that prioritize data security. While no system is perfect, we are committed to safeguarding the information entrusted to us.
Your Choices and Rights
You may:
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Request access to your PII
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Ask us to correct or update details
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Request deletion of information (when legally permitted)
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Opt-out of non-essential communications at any time
To make a request, just reach out. We’re happy to help.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our programs or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we manage information, please contact us at: